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Field Service as a Service

Installing, Maintaining, And Repairing Your Infrastructure In The Field.

Coordinate to Success NOT Dispatch to Failure

Smart Hands

A service that offers on-site technical support for remote hands-on tasks.
  • Computers relocation or office moves
  • Placing phones on desks
  • 6 hour same day smart hands
  • New computer initial setup

Structured Cabling

We follow a specific set of guidelines and standards in order to ensure that your cabling infrastructure is able to support a wide range of applications and technologies.
  • New office build outs
  • MDF/IDF build outs/cleanups
  • Demarc Extensions

Assessment & Discovery

We will provide a comprehensive overview of your network and its capabilities.
  • Physical device discovery
  • Cable testing
  • Technology Audits

The SimpliMeta Difference

There are many field services companies but often smart hands are not that smart and so do not represent your Brand Promise in a way you would wish. SimpliMeta has a unique approach to coordinating the whole end to end experience whether it is assessment, deployment or completion of field service tasks and projects. In doing so, SimpliMeta delivers a completion rate that is more than 20% higher than the industry average.
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Why You Need Field Services

Providing Field services is an essential part of customer account protection. If you are not providing them then someone else is and they are also after your traditional services provision business.

Field services are also another way of earning valuable repetitive commissions. Once a customer is registered with you then you will earn commissions on all field services completed whether you were involved or not.
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The Benefits For Your Customers

Field Services will help their business run efficiently.
Improved Efficiency
Field service technicians can quickly and efficiently diagnose and repair issues with equipment in the field, which can minimize downtime and improve the overall efficiency of the network.
By providing fast and reliable service, field services can help businesses improve customer satisfaction and retention.
By quickly identifying and fixing issues in the field, field services can help businesses avoid the costs associated with transporting equipment to a workshop or laboratory for repair.
By regularly maintaining and repairing equipment, field services can help improve the overall performance of the network and ensure that it is operating at its optimal capacity.
Field services can be deployed to different locations as needed, which allows businesses to adapt to changing customer needs and requirements.